Wholesale & Private Label Customers:
Please contact us with information about your company and what types of products you're interested in. Please specify whether you're considering a wholesale or private label account. We offer a complete line sheet to qualified wholesale and private label accounts.
Line Sheet & Order Form: http://bit.ly/BBCM-Wholesale
If you are interested in working with us, please complete this SURVEY.
Please email us at firstname.lastname@example.org if you have any questions.
WHOLESALE/PRIVATE LABEL TERMS & CONTRACT
Minimum Order Required: $150 First Order
Follow-Up Orders: $100
Payment: Credit Card (American Express, Visa, Discover, MasterCard), PayPal. An initial 50% non-refundable deposit is required to begin production. Full payment is required prior to shipment.
Net 30 Terms: We do not offer Net 30 terms at this time.
Orders: Orders can be taken by phone (718-667-3150) or email (email@example.com). Email confirmation will always follow to ensure accuracy.
Shipping: Paid by customer. Shipping will be calculated based on order weight and destination. Shipping will be from Staten Island, New York. A shipping quote will be provided prior to commitment.
Free Delivery Options: Free delivery always available in Staten Island, New York. Free delivery available in New York City, some areas of Nassau County, and some areas of nearby New Jersey with a minimum $500 purchase.
Timeline: Please allow 1 week for completion of order, dependent upon order size and items ordered. Soaps require 6-8 weeks to allow for curing time. Seller will inform buyer how much time is needed to complete project before contract signing.
Returns/Exchanges: Within 10 days of Customer’s receipt of merchandise, Customer may return (i) Merchandise that does not conform to Seller’s product specifications or (ii), Merchandise damaged or shipped incorrectly if notice of condition is given within 5 days of receiving the merchandise. Returns will be credited to Customer’s account or replaced. Customer is responsible for return shipping.
Damaged-Upon-Arrival: If goods are damaged upon arrival, you will receive a prompt and complete refund for merchandise and shipping costs pending (i) notice is given to us within 5 days, (ii) photographs of damaged box and goods are sent to us, and (iii) box is returned to UPS or USPS as evidence of damage. If box appears to be damaged upon delivery, it is best to refuse the shipment for damages and inform us promptly.
Liability: We are fully insured and stand by our products.
Required Information: Tax ID (for New York clients, we need a ST-120 form). Business Certificate and/or Re-seller's License.
Private Labeling: If retailer wishes to purchase unlabeled products, there is no fee. Retailers who are private labeling with their own labels are asked to send us digital copies of the labels to ensure they conform to all FDA regulations. If the retailer would like us to create packaging and label customization, there is an extra one-time fee of $150. Retailer assumes all liability of goods in process of private labeling.
Samples: We are happy to provide current wholesale customers with reasonable free samples. New wholesale customers wishing to sample our products are asked to purchase directly from our retail site. Upon placing the first wholesale order, the new customer will be credited for 50% of the total retail price, minus shipping.
Placing an order automatically binds all parties to these terms.